Common Issues with Volkswagen Crafter: A Comprehensive Guide

By Brian Wong, Reviewed by: Kurt Niebuhr, Updated on April 19, 2024

1. Introduction

The Volkswagen Crafter is a versatile and practical commercial vehicle that has been in production since 2006. It is available in a range of configurations, including panel van, chassis cab, minibus, and more. With a spacious cargo area and a range of powerful diesel engines, the Crafter is a popular choice for businesses and individuals who need a reliable and capable vehicle.

Despite its many strengths, the Volkswagen Crafter is not immune to issues and problems. Over the years, owners and mechanics have identified a range of common issues that can affect the Crafter's performance, reliability, and safety. These issues can be caused by a variety of factors, including wear and tear, design flaws, and manufacturing defects.

Some of the most common issues with the Volkswagen Crafter include problems with the turbocharger and diesel particulate filter (DPF), fuel injector failures, issues with the AdBlue system, cooling system failures, and transmission problems. These issues can manifest themselves in different ways, such as reduced engine power, increased fuel consumption, strange noises or vibrations, and warning lights on the dashboard.

The specific issues that owners and mechanics encounter can vary depending on the year, model, generation, engine type, and complectation of the Volkswagen Crafter. For example, earlier models of the Crafter are more likely to experience turbocharger and DPF issues, while later models are more prone to electrical system problems. Similarly, the issues that arise with the Crafter's engine or emissions system can depend on the type of engine installed in the vehicle.

Despite these issues, the Volkswagen Crafter remains a popular and dependable commercial vehicle. With regular maintenance and prompt troubleshooting, many of the issues that can affect the Crafter can be addressed and resolved. As always, it is important to work with a trusted mechanic or Volkswagen dealer who can provide expert advice and assistance.

2. Common issues by year

2.1. 2006-2011

The Volkswagen Crafter was first introduced in 2006, and the earliest models of the vehicle were prone to a number of issues that owners and mechanics have since identified. These issues typically affect Crafter models produced between 2006 and 2011, and can include problems with the turbocharger and diesel particulate filter (DPF), issues with the braking system, and fuel injector failures.

One of the most common issues with early Volkswagen Crafter models is related to the turbocharger and DPF. Specifically, these components can become clogged or fail prematurely, leading to reduced engine power, increased fuel consumption, and warning lights on the dashboard. In some cases, owners may also experience a noticeable drop in engine performance, with the vehicle struggling to accelerate or maintain speed on inclines.

Another issue that owners of early Volkswagen Crafter models may encounter is related to the braking system. Specifically, the brake discs and pads can wear out more quickly than expected, leading to reduced stopping power and longer stopping distances. This can be a serious safety issue, especially if the vehicle is used to transport heavy loads or drive on steep hills or mountain roads.

Finally, some owners of early Volkswagen Crafter models have reported issues with fuel injector failures. These failures can cause a range of issues, including misfires, engine stalling, and warning lights on the dashboard. In some cases, owners may also notice an increase in fuel consumption, as the engine struggles to maintain its performance due to the faulty injectors.

Despite these issues, the Volkswagen Crafter remains a popular and practical commercial vehicle. With regular maintenance and prompt troubleshooting, many of these issues can be addressed and resolved, helping to keep the vehicle running smoothly and reliably. As always, it is important to work with a trusted mechanic or Volkswagen dealer who can provide expert advice and assistance.

2.2. 2012-2016

Volkswagen Crafter models produced between 2012 and 2016 are generally considered to be more reliable and robust than earlier models. However, owners and mechanics have still identified a number of common issues that can affect these vehicles. These issues can include problems with the AdBlue system, cooling system failures, and issues with the transmission.

One of the most common issues with Volkswagen Crafter models produced between 2012 and 2016 is related to the AdBlue system. This system, which is designed to reduce emissions from diesel engines, can sometimes malfunction, leading to warning lights on the dashboard and reduced engine power. In some cases, owners may also notice a strong smell of ammonia, which can be a sign that the AdBlue system is not functioning properly.

Another issue that owners of Volkswagen Crafter models produced between 2012 and 2016 may encounter is related to the cooling system. Specifically, some vehicles may experience leaks or failures in the cooling system, which can lead to overheating and engine damage. This can be a serious issue, especially if the vehicle is used for long trips or in hot climates.

Finally, some owners of Volkswagen Crafter models produced between 2012 and 2016 have reported issues with the transmission. Specifically, some vehicles may experience delays or hesitation when shifting gears, or may even slip out of gear unexpectedly. These issues can be caused by a range of factors, including worn or damaged transmission components, and can lead to reduced performance and reliability.

Despite these issues, the Volkswagen Crafter remains a popular and capable commercial vehicle. With regular maintenance and prompt troubleshooting, many of these issues can be addressed and resolved, helping to keep the vehicle running smoothly and reliably. As always, it is important to work with a trusted mechanic or Volkswagen dealer who can provide expert advice and assistance.

2.3. 2017-present

The Volkswagen Crafter has continued to evolve and improve in the years since 2017, with new models featuring more advanced technology and enhanced performance capabilities. However, even these newer models may experience issues from time to time. Some of the most common issues reported by owners and mechanics of Volkswagen Crafter models produced from 2017 onwards include problems with the electrical system, issues with the AdBlue system, and transmission issues.

One issue that has been reported with some Volkswagen Crafter models produced from 2017 onwards is related to the electrical system. Specifically, some owners have reported issues with the battery and alternator, which can cause the vehicle to stall or fail to start. In some cases, these issues may be caused by faulty wiring or connections, while in others the battery or alternator may need to be replaced.

Another issue that has been reported with some Volkswagen Crafter models produced from 2017 onwards is related to the AdBlue system. As with earlier models, the AdBlue system can malfunction, causing warning lights to appear on the dashboard and reduced engine performance. In some cases, owners may also notice a strong smell of ammonia, which can be a sign that the AdBlue system is not functioning properly.

Finally, some owners of Volkswagen Crafter models produced from 2017 onwards have reported issues with the transmission. These issues can include delays or hesitation when shifting gears, as well as slipping out of gear unexpectedly. As with earlier models, these issues can be caused by a range of factors, including worn or damaged transmission components.

Despite these issues, the Volkswagen Crafter remains a popular and reliable commercial vehicle, with many owners reporting years of trouble-free performance. Regular maintenance and prompt troubleshooting can help to address and resolve these issues as they arise, ensuring that the vehicle remains in top condition and providing reliable service for years to come. As always, it is important to work with a trusted mechanic or Volkswagen dealer who can provide expert advice and assistance.

3. Common issues by model and generation

3.1. First generation (2006-2016)

The Volkswagen Crafter first generation, produced from 2006 to 2016, has proven to be a reliable and popular commercial vehicle. However, like all vehicles, it has had its share of issues and common problems. Some of the most common issues experienced by owners and mechanics of Volkswagen Crafter models from the first generation include problems with the diesel particulate filter, transmission issues, and electrical problems.

One issue that was commonly reported with the Volkswagen Crafter first generation is related to the diesel particulate filter (DPF). This component is designed to capture harmful particulate matter from the exhaust system and prevent it from being released into the environment. However, over time, the filter can become clogged, leading to reduced engine performance and even stalling. In some cases, owners may need to have the filter replaced in order to resolve the issue.

Another issue reported with the Volkswagen Crafter first generation is related to the transmission. Some owners have reported issues with slipping gears, difficulty shifting, and other issues that can affect the vehicle's performance and reliability. These issues can be caused by a range of factors, including worn or damaged transmission components, and may require repair or replacement of the affected parts.

Finally, some owners of Volkswagen Crafter models from the first generation have reported issues with the electrical system. These issues can include problems with the starter motor, alternator, and battery, as well as issues with the vehicle's central locking system and dashboard warning lights. As with other issues, these problems can be caused by a range of factors and may require troubleshooting and repair by a qualified mechanic.

Overall, the Volkswagen Crafter first generation has proven to be a reliable and capable commercial vehicle, with many owners reporting years of trouble-free performance. Regular maintenance and prompt troubleshooting of any issues that arise can help to ensure that the vehicle remains in top condition and continues to provide reliable service for many years to come. It is important to work with a trusted mechanic or Volkswagen dealer who can provide expert advice and assistance in diagnosing and resolving any issues that may arise.

3.2. Second generation (2017-present)

The Volkswagen Crafter second generation, introduced in 2017, has been a popular choice for commercial vehicle owners and operators. As with any vehicle, there have been some common issues reported by owners and mechanics that should be taken into account when considering the model.

One of the most common issues reported with the Volkswagen Crafter second generation is related to the engine. Some owners have reported issues with engine stalling, difficulty starting, and other issues that can affect the vehicle's performance and reliability. These issues may be related to a range of factors, including fuel quality and engine components, and may require troubleshooting and repair by a qualified mechanic.

Another issue reported with the Volkswagen Crafter second generation is related to the brake system. Some owners have reported issues with the brakes, including reduced stopping power and increased stopping distance. These issues may be related to worn or damaged brake components, and may require repair or replacement of affected parts.

Additionally, some owners have reported issues with the fuel system, including difficulty filling up and issues with the fuel gauge. These issues may be related to the fuel pump or other components of the fuel system, and may require troubleshooting and repair by a qualified mechanic.

Finally, some owners have reported issues with the electrical system, including problems with the battery, alternator, and other components. These issues can affect the vehicle's performance and reliability, and may require troubleshooting and repair by a qualified mechanic.

Overall, the Volkswagen Crafter second generation has proven to be a reliable and capable commercial vehicle, with many owners reporting years of trouble-free performance. Regular maintenance and prompt troubleshooting of any issues that arise can help to ensure that the vehicle remains in top condition and continues to provide reliable service for many years to come. It is important to work with a trusted mechanic or Volkswagen dealer who can provide expert advice and assistance in diagnosing and resolving any issues that may arise.

4. Common issues by engine type

4.1. 2.0 TDI engine

The 2.0 TDI engine is a popular choice for the Volkswagen Crafter, offering a balance of power and fuel efficiency that is ideal for commercial applications. However, like any engine, there have been some common issues reported by owners and mechanics that should be taken into account when considering the Volkswagen Crafter with a 2.0 TDI engine.

One of the most common issues reported with the 2.0 TDI engine is related to the diesel particulate filter (DPF). Some owners have reported issues with the DPF becoming clogged or malfunctioning, which can cause a range of problems including reduced engine power and increased emissions. These issues can be related to a range of factors, including driving style and fuel quality, and may require regular maintenance or repair by a qualified mechanic.

Another issue reported with the 2.0 TDI engine is related to the turbocharger. Some owners have reported issues with the turbocharger failing or becoming clogged, which can cause a range of issues including reduced engine power and increased fuel consumption. These issues may be related to a range of factors, including driving style and engine component wear, and may require repair or replacement of affected parts.

Additionally, some owners have reported issues with the fuel injectors, which can cause a range of problems including reduced engine performance and increased fuel consumption. These issues may be related to fuel quality or engine component wear, and may require cleaning or replacement of affected parts.

Finally, some owners have reported issues with the timing belt, which can cause catastrophic engine failure if not properly maintained or replaced. Regular maintenance and replacement of the timing belt can help to prevent these issues and ensure the long-term reliability of the 2.0 TDI engine.

Overall, the Volkswagen Crafter with a 2.0 TDI engine has proven to be a reliable and capable commercial vehicle, with many owners reporting years of trouble-free performance. Regular maintenance and prompt troubleshooting of any issues that arise can help to ensure that the vehicle remains in top condition and continues to provide reliable service for many years to come. It is important to work with a trusted mechanic or Volkswagen dealer who can provide expert advice and assistance in diagnosing and resolving any issues that may arise.

4.2. 2.5 TDI engine

The Volkswagen Crafter was also available with a 2.5 TDI engine, which was used in the earlier models. Some common issues have been reported with this engine type.

One of the main problems reported with the 2.5 TDI engine is the failure of the engine's turbocharger. The turbocharger is a vital component of the engine, as it is responsible for increasing the engine's power output. Failure of the turbocharger can cause significant power loss, reduced fuel efficiency, and engine damage. This issue is often caused by a failure of the turbo's bearings, which can be caused by lack of proper maintenance, such as not changing the oil and filter at regular intervals.

Another issue with the 2.5 TDI engine is related to the engine's fuel injectors. Some owners have reported that the injectors can become clogged, which can lead to rough idling, power loss, and increased fuel consumption. This issue can be caused by a variety of factors, such as using low-quality fuel or failing to change the fuel filter regularly.

Lastly, some owners have reported problems with the engine's timing belt. The timing belt is responsible for synchronizing the engine's crankshaft and camshaft, and if it fails, it can cause significant engine damage. This issue can be avoided by replacing the timing belt at the recommended intervals, typically every 60,000 to 80,000 miles.

5. Common issues by complectation

5.1. Panel van

The Volkswagen Crafter is a popular panel van that is widely used for commercial purposes. There are several different complectations or configurations of the Crafter panel van, each with its own set of features and potential issues.

One common issue with the panel van complectation of the Crafter is related to its suspension system. Some owners have reported problems with the suspension, including noise and excessive wear and tear on the components. This can be due to a variety of factors, including the weight of the van, the condition of the roads it travels on, and the quality of the suspension components themselves.

Another issue that can affect the panel van complectation of the Crafter is related to its electrical system. Some owners have reported problems with the van's battery and charging system, which can result in intermittent starting problems and other issues. This can be caused by a variety of factors, including a faulty alternator, a weak battery, or issues with the wiring or connectors in the charging system.

Finally, some owners have reported issues with the interior of the panel van complectation of the Crafter. Specifically, there have been complaints about the seats, which some owners have found to be uncomfortable, and the dashboard, which some owners have found to be poorly designed and difficult to use.

Overall, while the panel van complectation of the Volkswagen Crafter is generally considered to be a reliable and versatile vehicle, there are some common issues that owners should be aware of. By keeping an eye out for these issues and addressing them promptly, owners can help ensure that their Crafter panel van remains a dependable and functional vehicle for years to come.

5.2. Chassis cab

The Volkswagen Crafter Chassis Cab is a popular commercial vehicle used for transporting goods and materials. It is a versatile vehicle that can be customized to fit specific needs. However, like any vehicle, the Chassis Cab can experience some common issues.

One of the common issues with the Chassis Cab is related to the suspension system. Some owners have reported that the suspension can be too soft and that the vehicle can sway when taking turns or driving on uneven terrain. This can be dangerous, particularly when carrying heavy loads, and may require replacement or adjustment of the suspension components.

Another common issue with the Chassis Cab is related to the electrical system. Some owners have reported problems with the vehicle's wiring, particularly with the headlights and taillights. These problems can be difficult to diagnose and may require a professional mechanic to fix.

Additionally, the Chassis Cab may experience problems with the engine and transmission. Some owners have reported issues with the transmission slipping or the engine losing power. These problems may be related to the fuel injection system, and may require the replacement of the fuel injectors.

It is also important to note that maintenance and upkeep of the Chassis Cab is crucial to preventing these common issues. Regular oil changes, tire rotations, and other routine maintenance tasks can help keep the vehicle running smoothly and prevent more serious issues from occurring.

Overall, while the Chassis Cab is a reliable vehicle, it is not immune to common issues. It is important for owners to be aware of these issues and take appropriate action to address them in a timely manner.

5.3. Minibus

The Volkswagen Crafter is a versatile commercial vehicle that is available in various configurations, including a minibus. While the minibus version of the Crafter is popular for transporting passengers, it also has its share of common issues to be aware of.

One common issue with the minibus version of the Crafter is related to the electrical system. The vehicle's electronic control module (ECM) may fail, leading to issues with the vehicle's lighting, heating and air conditioning, and other electrical components. This issue can be expensive to repair, as the ECM is a critical component of the vehicle's electrical system.

Another common issue with the minibus version of the Crafter is related to the brakes. The brake pads and rotors may wear down more quickly than expected, leading to reduced stopping power and potentially dangerous driving conditions. Regular brake inspections and maintenance can help prevent this issue.

The minibus version of the Crafter may also experience issues with the suspension system. Over time, the vehicle's shock absorbers and struts may wear down, leading to a bumpy ride and potentially unsafe driving conditions. Regular inspections and maintenance of the suspension system can help prevent this issue.

Finally, the minibus version of the Crafter may experience issues with its engine and transmission. These components may experience premature wear and tear if the vehicle is regularly driven in stop-and-go traffic or in other demanding driving conditions. Regular maintenance and proper driving habits can help prevent premature wear of these critical components.

6. Conclusion

In conclusion, the Volkswagen Crafter is a reliable commercial vehicle used by many businesses and individuals for its durability, versatility, and practicality. However, like any vehicle, it is not immune to issues and malfunctions.

Common issues with the Volkswagen Crafter vary depending on the year, model, generation, engine type, and complectation. Some common issues across multiple categories include electrical problems, engine oil leaks, and brake system failures.

Regular maintenance and servicing can help prevent and address common issues. It is important to stay on top of regular oil changes, brake inspections, and electrical system checks. It is also important to address any issues as soon as they arise, as neglecting them can lead to more significant and costly problems down the line.

In addition, choosing the appropriate complectation and engine type for your specific needs can also help prevent issues. For example, choosing the minibus complectation may not be suitable for heavy-duty hauling or towing, and choosing the 2.5 TDI engine may not be suitable for those looking for fuel efficiency.

Overall, the Volkswagen Crafter is a reliable and durable commercial vehicle, but proper maintenance and care are crucial to avoiding common issues and ensuring its longevity.

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