Common Issues with Geely Tugella - Troubleshooting Guide

By Brian Wong, Reviewed by: Kurt Niebuhr, Updated on April 24, 2024

1. Common Issues with the Geely Tugella

1.1. Engine Problems

The Geely Tugella is a new and promising vehicle that has been well received by the market. However, as with any new vehicle, there are some reported issues that have been observed by some of its owners. One of the most common issues that have been reported is engine problems.

One of the most frequent issues reported with the Geely Tugella is overheating. This is often attributed to a malfunctioning cooling system, which can be caused by a variety of factors such as a faulty thermostat, a leak in the coolant system, or a malfunctioning radiator fan. If the engine overheats, it can lead to serious damage to the engine and other components, resulting in costly repairs.

Oil leaks are also a common issue with the Geely Tugella. This is often attributed to faulty gaskets or seals, which can cause oil to leak from the engine. In some cases, the issue may also be due to a worn or damaged oil pan. Oil leaks can result in decreased performance and fuel efficiency, and can also be a potential fire hazard.

Another common engine issue with the Geely Tugella is power loss. This can be caused by a variety of factors, such as a clogged air filter, a malfunctioning fuel pump, or a damaged catalytic converter. Power loss can lead to decreased acceleration and overall performance, which can be frustrating for drivers.

In order to diagnose and repair these engine problems, it is important to seek the advice of a professional mechanic. They will perform a thorough inspection of the engine and its components to identify the underlying issue. Depending on the problem, the mechanic may suggest replacing parts such as the thermostat, radiator, gaskets, or seals. Regular maintenance tasks such as oil changes, filter replacements, and inspections of the cooling and lubrication systems can also help prevent engine problems from occurring.

Overall, while the Geely Tugella is a promising new vehicle, it is important to be aware of these common engine issues and take appropriate steps to prevent and repair them.

1.2. Transmission Problems

The Geely Tugella is a relatively new vehicle model that has garnered attention for its modern design and advanced features. However, like any vehicle, it is not immune to issues and malfunctions. One common set of problems that have been reported by some Tugella owners is related to transmission.

One of the most frequent issues that have been reported with the Geely Tugella's transmission is difficulty shifting gears. This can be caused by a variety of factors, such as worn or damaged gear synchros, a malfunctioning clutch, or problems with the transmission fluid. The issue can result in a rough or jerky ride, and can also lead to increased wear and tear on the transmission over time.

Another issue that has been reported with the Tugella's transmission is slipping. This can occur when the transmission shifts gears, causing the engine to rev up without a corresponding increase in vehicle speed. Slipping can be caused by worn or damaged transmission bands, a malfunctioning torque converter, or low transmission fluid levels. Left untreated, slipping can cause serious damage to the transmission and other components.

Finally, some Tugella owners have reported issues with the transmission's control module. This can result in a variety of issues, such as erratic shifting, failure to shift gears, or even complete transmission failure. The issue is often caused by a malfunctioning sensor or electrical component within the transmission control module.

To diagnose and repair transmission problems with the Geely Tugella, it is important to seek the advice of a professional mechanic. They will perform a thorough inspection of the transmission and its components to identify the underlying issue. Depending on the problem, the mechanic may suggest replacing parts such as the clutch, transmission fluid, or control module. Regular maintenance tasks such as changing the transmission fluid and inspecting the transmission for leaks can also help prevent transmission problems from occurring.

1.3. Electrical Problems

As with any modern vehicle, the Geely Tugella comes with an array of electrical systems that are responsible for various functions such as starting the engine, powering the entertainment system, and controlling various sensors. Unfortunately, some owners have reported experiencing electrical problems with their Tugella.

One of the most common electrical problems reported by Tugella owners is a dead battery. This can be caused by a variety of factors such as leaving lights on, a failing alternator, or even a parasitic draw that drains the battery when the vehicle is not in use. A dead battery can prevent the vehicle from starting, leaving the owner stranded until the battery can be charged or replaced.

Another common electrical problem reported with the Tugella is issues with the car's alternator. This can cause the battery to not charge properly, leading to a dead battery or even stalling of the vehicle. A failing alternator can be caused by various issues such as a worn out belt, faulty wiring or a damaged rotor. If you notice that the headlights seem dim or that the battery warning light is illuminated on the dashboard, it may be an indication that there's a problem with the alternator.

In addition to the above problems, Tugella owners have also reported issues with the car's electrical sensors. These sensors control various functions such as airbag deployment, traction control, and tire pressure monitoring. If these sensors malfunction, they can cause the respective systems to fail or trigger warning lights on the dashboard. Malfunctioning sensors can be caused by various factors such as a damaged wiring harness or a faulty sensor itself.

Diagnosing and repairing electrical problems with the Geely Tugella can be challenging, so it is best to seek the assistance of a professional mechanic. They will perform a thorough inspection of the electrical system and its components to identify the root cause of the problem. Depending on the issue, the mechanic may suggest replacing parts such as the battery, alternator, or electrical sensors.

2. Issues by Model Year and Generation

2.1. 2019-2020 Geely Tugella

The Geely Tugella is a relatively new model, first introduced in 2019. As such, there are limited reports of issues specific to certain model years or generations. However, some Tugella owners have reported issues with the 2019 and 2020 models.

One issue reported with the 2019 and 2020 Tugella is with the transmission. Some owners have reported that the car's transmission slips or hesitates during acceleration. This can be caused by various factors such as low transmission fluid levels, a worn clutch, or a failing solenoid. If you experience any issues with the transmission, it's important to have it inspected by a professional mechanic to determine the root cause of the problem.

Another reported issue with the 2019 and 2020 Tugella is with the electrical system. Some owners have reported experiencing dead batteries or issues with the car's alternator. These issues can be caused by a variety of factors such as a worn out belt, faulty wiring, or a damaged rotor. Regular maintenance such as checking the battery and alternator can help prevent these issues from arising.

Some owners have also reported issues with the car's infotainment system, particularly with the touchscreen display. This can include issues with the display freezing or not responding to touch inputs. In some cases, a software update may be necessary to resolve these issues.

Finally, some owners have reported issues with the car's paint quality. Some Tugella models have experienced chipping or peeling of the paint, particularly on the hood and front bumper. While this is not a safety issue, it can be an aesthetic concern for some owners.

If you own a 2019 or 2020 Geely Tugella and experience any of these issues, it's important to bring your car to a professional mechanic for inspection and repair. In some cases, the issues may be covered under warranty. Regular maintenance and inspections can also help prevent these issues from arising in the first place.

2.2. 2021 Geely Tugella

The 2021 Geely Tugella is the latest model year of the Tugella, and as such, there have been limited reports of issues specific to this year. However, some owners have reported issues with the car's transmission, electrical system, and overall build quality.

One reported issue with the 2021 Tugella is with the transmission. Some owners have reported that the car's transmission hesitates or slips during acceleration, which can be caused by low transmission fluid levels, a worn clutch, or a failing solenoid. It's important to have the transmission inspected by a professional mechanic if you experience any issues with it to determine the root cause of the problem.

Another reported issue with the 2021 Tugella is with the electrical system. Some owners have reported issues with the car's battery or alternator, which can be caused by a variety of factors such as a worn out belt or faulty wiring. Regular maintenance can help prevent these issues from arising.

Some owners have also reported issues with the car's build quality. This can include issues with the car's paint quality, as well as issues with the car's suspension or brakes. These issues can be caused by a variety of factors, including poor manufacturing or a lack of quality control. It's important to have these issues inspected and repaired by a professional mechanic to ensure the car's safety and reliability.

Overall, while there have been limited reports of issues specific to the 2021 Tugella, it's important to stay vigilant and have any issues addressed promptly by a professional mechanic. Regular maintenance and inspections can also help prevent issues from arising in the first place.

2.3. 2022 Geely Tugella

The 2022 Geely Tugella is the latest model year of the Tugella, and as such, there have been limited reports of issues specific to this year. However, some owners have reported issues with the car's transmission, electrical system, and overall build quality.

One reported issue with the 2022 Tugella is with the transmission. Some owners have reported that the car's transmission hesitates or slips during acceleration, which can be caused by low transmission fluid levels, a worn clutch, or a failing solenoid. It's important to have the transmission inspected by a professional mechanic if you experience any issues with it to determine the root cause of the problem.

Another reported issue with the 2022 Tugella is with the electrical system. Some owners have reported issues with the car's battery or alternator, which can be caused by a variety of factors such as a worn out belt or faulty wiring. Regular maintenance can help prevent these issues from arising.

Some owners have also reported issues with the car's build quality. This can include issues with the car's paint quality, as well as issues with the car's suspension or brakes. These issues can be caused by a variety of factors, including poor manufacturing or a lack of quality control. It's important to have these issues inspected and repaired by a professional mechanic to ensure the car's safety and reliability.

Overall, while there have been limited reports of issues specific to the 2022 Tugella, it's important to stay vigilant and have any issues addressed promptly by a professional mechanic. Regular maintenance and inspections can also help prevent issues from arising in the first place.

3. Issues by Complectation

3.1. Comfort

The Geely Tugella offers several complectations, each with varying levels of comfort features. While the Tugella is generally regarded as a comfortable vehicle, there have been some reported issues with comfort features in certain complectations.

One common issue with comfort in the Tugella is with the seats. Some owners have reported that the seats can be uncomfortable on long drives, with a lack of lumbar support or poor cushioning. This can be particularly problematic in complectations that lack features such as adjustable lumbar support or heated seats.

Another reported issue with comfort in the Tugella is with noise and vibration levels. Some owners have reported that the car can be noisy on the highway, with wind noise or road noise making it difficult to hold a conversation or enjoy music. Additionally, some owners have reported that the car can experience significant vibrations when driving at high speeds, which can be uncomfortable for passengers.

The complectation of the Tugella can also play a role in comfort levels. For example, higher-end complectations may offer features such as leather seats, climate control, and advanced sound systems, which can greatly enhance the driving experience. Lower-end complectations, on the other hand, may lack these features, which can make for a less comfortable ride.

Overall, while the Geely Tugella is generally regarded as a comfortable vehicle, there have been some reported issues with comfort features in certain complectations. If you are considering a Tugella, it's important to research the various complectations available and consider which features are important to you in terms of comfort. Additionally, a test drive can help you determine whether the Tugella's comfort features are adequate for your needs.

3.2. Elite

The Geely Tugella Elite is a top-of-the-line complectation that comes with many advanced features. While the Elite is generally regarded as a reliable and high-quality vehicle, there have been some reported issues with this complectation.

One common issue with the Elite is related to the infotainment system. Some owners have reported that the system can be slow to respond or prone to freezing, which can be frustrating when trying to use features such as navigation or music streaming. Additionally, some owners have reported that the system can be difficult to use, with a confusing interface or unintuitive controls.

Another reported issue with the Elite is related to the advanced safety features. While the Elite comes with features such as lane departure warning and automatic emergency braking, some owners have reported that these features can be overly sensitive or prone to false alarms. This can be particularly problematic if the car suddenly slams on the brakes or veers out of the lane unexpectedly, potentially causing a dangerous situation.

Finally, some owners have reported issues with the fit and finish of the Elite. While the car is generally well-built, some owners have reported issues with rattles or squeaks developing over time. Additionally, some owners have reported that the paint on the car can be prone to chipping or scratching easily, which can be frustrating for those who want to keep their car looking pristine.

Overall, the Geely Tugella Elite is a high-quality vehicle that comes with many advanced features. While there have been some reported issues with this complectation, many owners are satisfied with their Elite and find that it offers a great balance of performance, comfort, and advanced features.

3.3. Sporty

The Geely Tugella Sporty complectation is designed to provide a more engaging driving experience with its sport-tuned suspension and sharper handling. However, some common issues have been reported by owners.

One issue with the Sporty model is its firm suspension, which can make for a rough and uncomfortable ride on bumpy roads. Some drivers have also reported excessive road noise, which can be distracting and make it difficult to enjoy the driving experience.

Another common issue with the Sporty model is related to its tires. Some owners have reported that the tires wear out quickly and need to be replaced more frequently than expected. This can be a costly issue, as high-performance tires can be expensive to replace.

In addition, the Sporty model is equipped with a turbocharged engine, which can be prone to issues if not properly maintained. Some owners have reported issues with the turbocharger, such as a decrease in power or a loud whistling noise. Proper maintenance, including regular oil changes and using high-quality oil, can help prevent these issues from occurring.

Overall, while the Geely Tugella Sporty complectation offers a more engaging driving experience, it may come with some trade-offs in terms of comfort and maintenance. Owners should be aware of these common issues and take steps to properly maintain their vehicle to prevent any potential problems.

3.4. Luxury

The Geely Tugella luxury complectation offers a high-end driving experience with a range of advanced features. However, some issues have been reported with this model.

One common issue reported by Tugella luxury owners is related to the car's advanced safety features, such as lane departure warning and adaptive cruise control. These systems can sometimes malfunction or provide inaccurate warnings, leading to confusion and frustration for drivers.

Another reported issue with the Tugella luxury complectation is related to the car's entertainment system. Some owners have reported issues with the touchscreen display freezing or malfunctioning, making it difficult to control the various functions of the car's entertainment system.

Lastly, some Tugella luxury owners have reported issues with the car's climate control system. Some have complained about the system not functioning properly, resulting in a lack of temperature control and uncomfortable driving conditions.

Overall, while the Geely Tugella luxury complectation offers many advanced features, it is important to keep in mind that some issues have been reported with these systems. It is important to stay up-to-date with any recalls or software updates that may address these issues, and to contact a qualified mechanic or dealer if you are experiencing any problems with your Tugella luxury.

3.5. Ultimate

The Geely Tugella Ultimate is the top-of-the-line complectation of this model, and it offers several advanced features and technologies to enhance the driving experience. However, some issues have been reported with this complectation that owners should be aware of.

One common issue with the Geely Tugella Ultimate is related to the audio system. Some owners have reported problems with the sound quality, including distortion, low volume, and poor bass response. In some cases, the audio system may even malfunction or fail completely, requiring replacement.

Another issue that has been reported with the Geely Tugella Ultimate is related to the electronic stability control system. Some owners have reported that the system can be overly sensitive, activating even during normal driving conditions. This can cause the brakes to engage and reduce acceleration, which can be frustrating and potentially dangerous.

Finally, some owners have reported issues with the power windows on the Geely Tugella Ultimate. Specifically, the windows may become stuck or fail to operate properly, requiring replacement of the affected components.

Overall, while the Geely Tugella Ultimate offers a range of advanced features and technologies, some issues have been reported with this complectation. Owners should be aware of these potential issues and consult with a qualified mechanic or dealer if any problems arise.

4. Issues by Engine Type

4.1. 1.5-liter Turbocharged Engine

The 1.5-liter turbocharged engine in the Geely Tugella has been known to experience some issues. One common problem is a loss of power or acceleration. This can be caused by a variety of factors, such as a clogged air filter or a malfunctioning turbocharger. Another issue that has been reported is excessive oil consumption, which may be due to faulty piston rings or valve seals. In some cases, this can lead to engine damage or failure if not addressed promptly.

Another issue that has been reported with the 1.5-liter turbocharged engine is a rough or uneven idle. This may be caused by a malfunctioning fuel injector or a dirty throttle body. Additionally, some owners have reported a whistling or whining noise coming from the engine, which may be caused by a loose or damaged turbocharger or a worn serpentine belt.

It's important to note that while these issues have been reported, they are not necessarily indicative of all 1.5-liter turbocharged engines in the Geely Tugella. Regular maintenance and proper care can go a long way in preventing these issues from occurring. If any of these issues are experienced, it's important to have the vehicle inspected and repaired by a qualified mechanic to ensure optimal performance and safety.

4.2. 1.8-liter Hybrid Engine

The Geely Tugella comes equipped with a 1.8-liter hybrid engine, which combines a traditional gasoline engine with an electric motor. This engine has been designed to provide improved fuel efficiency and lower emissions, but like any engine, it can experience problems over time.

One common issue with the 1.8-liter hybrid engine is related to the battery system. Some Tugella owners have reported problems with the hybrid battery, including issues with the battery not holding a charge or failing altogether. In some cases, the battery may need to be replaced in order to resolve the problem.

Another issue that has been reported with the 1.8-liter hybrid engine is related to the transmission. Some owners have reported problems with the transmission slipping or failing to shift properly, which can cause issues with acceleration and overall vehicle performance. In some cases, the transmission may need to be replaced or repaired in order to resolve the problem.

Additionally, some Tugella owners have reported issues with the engine stalling or hesitating during acceleration. This could be caused by a variety of factors, including problems with the fuel system or issues with the engine computer. Proper diagnosis by a qualified mechanic is necessary in order to determine the root cause of the problem and recommend the appropriate repairs.

Overall, while the 1.8-liter hybrid engine in the Geely Tugella is designed to provide reliable performance and improved fuel efficiency, it can experience issues over time. Regular maintenance and prompt attention to any problems can help keep the engine running smoothly and minimize the risk of more serious issues down the line.

5. Diagnosis and Solutions

5.1. Diagnosing Engine Problems

If you own a Geely Tugella and suspect that you are experiencing engine problems, it is important to diagnose the issue promptly to avoid further damage to your vehicle. Here are some common symptoms of engine problems and potential solutions:

1. Engine misfire: If your engine is running rough or stalling, it could be a sign of a misfire. This is typically caused by a faulty spark plug, ignition coil, or fuel injector. A mechanic can use a diagnostic tool to identify which component is causing the issue and replace it if necessary.

2. Overheating: If your engine is overheating, it could be due to a coolant leak, a malfunctioning thermostat, or a failing water pump. It is important to address this issue promptly to avoid engine damage. You may need to replace the faulty component or flush and refill your coolant system.

3. Oil leaks: If you notice oil stains under your vehicle, it could be a sign of an oil leak. This could be caused by a damaged oil pan, a faulty gasket, or a worn-out oil filter. A mechanic can identify the source of the leak and replace the faulty component.

4. Loud knocking noises: If you hear loud knocking noises coming from your engine, it could be a sign of a serious issue such as a worn-out engine bearing or a damaged crankshaft. This should be addressed immediately to avoid further damage to your engine. A mechanic can diagnose the issue and recommend the best course of action.

5. Reduced power: If you notice a loss of power or acceleration in your vehicle, it could be due to a clogged air filter, a malfunctioning oxygen sensor, or a failing fuel pump. A mechanic can diagnose the issue and recommend the appropriate repair or replacement.

In general, it is important to follow your vehicle's recommended maintenance schedule to prevent engine problems. This includes regular oil changes, tune-ups, and inspections. If you do experience engine problems, it is best to take your vehicle to a qualified mechanic who is experienced with Geely Tugellas to diagnose and address the issue.

5.2. Diagnosing Transmission Problems

If you own a Geely Tugella and are experiencing transmission issues, it can be a frustrating experience. The transmission is an essential component of any vehicle, and problems with it can significantly impact your car's performance and safety. Here are some common symptoms of transmission problems in the Geely Tugella and potential solutions.

One common symptom of transmission problems is difficulty shifting gears. If you notice that your car is struggling to shift gears or that it is shifting erratically, it could be a sign of transmission trouble. This can be caused by low transmission fluid levels, a malfunctioning shift solenoid, or a damaged clutch.

Another symptom of transmission issues is slipping gears. When your car's gears slip, it can cause the engine to rev higher than it should, and the car may not accelerate as it should. This can be caused by a worn clutch, low transmission fluid levels, or a damaged torque converter.

A third symptom of transmission problems is grinding or shaking when shifting gears. This can be caused by worn gears, a damaged clutch, or a failing shift linkage.

If you notice any of these symptoms, it is important to take your Geely Tugella to a mechanic for a proper diagnosis. They can use diagnostic tools to identify the specific problem and recommend the best solution. This could range from a simple fluid flush or replacement to a more complex repair, such as replacing the transmission.

Regular maintenance can help prevent transmission issues in the Geely Tugella. Be sure to have your transmission fluid checked and changed according to the manufacturer's recommendations. Additionally, if you notice any of the symptoms mentioned above, have your car inspected by a professional as soon as possible to prevent further damage and potential safety hazards.

5.3. Diagnosing Electrical Problems

Electrical problems can be frustrating and difficult to diagnose in any vehicle, including the Geely Tugella. However, there are some common signs and symptoms to look out for that may indicate an electrical issue in your Tugella.

One of the most common signs of an electrical problem is a dead battery. If your Tugella won't start or is slow to turn over, it may be due to a weak or dead battery. In some cases, the battery may be able to be recharged, but in other cases, it may need to be replaced entirely.

Another common electrical issue in the Tugella is a malfunctioning alternator. The alternator is responsible for charging the battery while the engine is running, so if it fails, the battery will not be charged properly, and the vehicle may not start or may stall while driving. Signs of a failing alternator may include dimming headlights, warning lights on the dashboard, or a battery warning light.

In addition to battery and alternator issues, the Tugella may also experience problems with its electrical wiring or fuses. These issues can cause a variety of symptoms, including intermittent electrical failures, warning lights on the dashboard, or even a complete loss of power to certain systems in the vehicle.

If you are experiencing any of these symptoms or suspect an electrical issue with your Tugella, it's important to have it diagnosed and repaired by a qualified mechanic. Attempting to diagnose and repair electrical issues yourself can be dangerous and may cause further damage to the vehicle.

Diagnosing electrical problems in the Tugella typically involves a combination of visual inspection, electrical testing, and diagnostic scanning. Once the issue has been identified, the mechanic will be able to recommend the appropriate repairs, which may include replacing damaged wiring or components, repairing faulty connections, or replacing the battery, alternator, or fuses as needed.

Overall, while electrical problems can be frustrating to deal with, they are generally fixable with the help of a skilled mechanic. By being vigilant and addressing any electrical issues in your Tugella as soon as they arise, you can help ensure the continued reliability and safety of your vehicle.

6. Maintenance and Prevention

6.1. Regular Maintenance Tasks

Regular maintenance is essential to keep any vehicle running smoothly and to prevent potential issues. The Geely Tugella is no exception, and there are several maintenance tasks that owners should perform regularly to keep their cars in good condition.

One of the most critical maintenance tasks is changing the engine oil and oil filter. Geely recommends changing the oil and filter every 10,000 km or 12 months, whichever comes first. Regular oil changes help to keep the engine lubricated and running smoothly, and they can also prevent engine damage and extend the life of the vehicle.

Other routine maintenance tasks include inspecting the brake pads and replacing them if they are worn, checking the tire pressure and tread depth, replacing the air filter, and checking the battery and electrical system. It is also essential to have the vehicle's alignment and suspension checked regularly to ensure that the wheels are properly aligned and the suspension is in good condition.

In addition to these routine tasks, there are several preventative measures that owners can take to keep their Geely Tugella in good condition. One of the most important is to keep the car clean and free of debris. Dirt, salt, and other contaminants can cause rust and other damage to the car's body and undercarriage, so it is important to wash the car regularly and keep it free of debris.

Another preventative measure is to avoid overloading the vehicle or towing more weight than it is rated for. Overloading the car or towing too much weight can cause strain on the engine, transmission, and other components, leading to potential issues.

By performing regular maintenance tasks and taking preventative measures, Geely Tugella owners can keep their vehicles running smoothly and prevent potential issues down the road.

6.2. Preventive Measures

To keep your Geely Tugella in good condition and prevent issues from arising, there are some preventive measures you can take. Firstly, it's important to adhere to the manufacturer's recommended maintenance schedule. This includes regular oil changes, air filter replacements, and brake inspections. These routine maintenance tasks help ensure that your vehicle is running smoothly and efficiently.

In addition to regular maintenance, it's also important to keep an eye on your vehicle's fluid levels, including engine oil, transmission fluid, and coolant. Check these levels regularly and top them up as needed to prevent any potential issues.

Another important preventive measure is to keep your tires properly inflated and rotated. This helps to ensure even wear and extends the life of your tires. It's also important to pay attention to any unusual sounds or vibrations while driving, as these can be signs of issues that need to be addressed.

Finally, it's a good idea to keep your Geely Tugella clean both inside and out. Regular washing and detailing helps to protect the exterior from damage and corrosion, while cleaning the interior helps to prevent wear and tear on upholstery and other surfaces.

By taking these preventive measures, you can help keep your Geely Tugella running smoothly and avoid potential issues down the line.

7. Conclusion

In conclusion, the Geely Tugella is a relatively new model with various complectations and engine options. Like any other car, it has its share of issues that owners may encounter, ranging from electrical problems to engine and transmission issues. However, with proper maintenance and preventive measures, these problems can be minimized, if not avoided altogether. Regular maintenance tasks such as oil changes, brake inspections, and tire rotations should be carried out on schedule, and any potential problems should be diagnosed and addressed promptly to prevent them from becoming more severe. Additionally, some preventive measures such as avoiding harsh driving, using high-quality fuel, and avoiding overloading the vehicle can help extend the lifespan of the car and minimize the risk of problems occurring. Overall, while the Geely Tugella may have its issues, taking proper care of it can help ensure a long and trouble-free ownership experience.

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