Common Issues with Citroen C4 Cactus: Symptoms and Solutions

By Brian Wong, Reviewed by: Kurt Niebuhr, Updated on June 4, 2023

1. Overview of Citroen C4 Cactus

1.1. Introduction to the car model and its features

The Citroen C4 Cactus is a compact crossover SUV that was first introduced in 2014. It is known for its quirky design and innovative features that set it apart from other cars in its class.

One of the most distinctive features of the C4 Cactus is its unique Airbump technology, which uses air-filled capsules on the sides of the car to protect against small impacts and scratches. This design element has made the C4 Cactus a standout on the road, and has also contributed to its popularity among drivers.

The C4 Cactus is also notable for its spacious and comfortable interior, which provides plenty of room for passengers and cargo. It comes with a range of advanced technology and safety features, such as a touchscreen infotainment system, rearview camera, and automatic emergency braking.

Under the hood, the C4 Cactus is available with a range of petrol and diesel engine options, including the PureTech 1.2, THP 1.2, and PureTech 1.6 petrol engines, as well as the BlueHDi 1.6 and BlueHDi 1.5 diesel engines. Each engine is designed to provide a balance of power and fuel efficiency, making the C4 Cactus an ideal choice for drivers who want a car that is both fun to drive and practical.

Overall, the Citroen C4 Cactus is a unique and stylish crossover SUV that offers a range of features and capabilities that set it apart from other cars in its class. Whether you are looking for a comfortable and spacious family car or a fun and sporty ride, the C4 Cactus is sure to meet your needs and exceed your expectations.

1.2. Brief history of the Citroen C4 Cactus

The Citroen C4 Cactus was first introduced in 2014 as a concept car at the Frankfurt Motor Show. The concept car featured the Airbump technology, which was designed to protect the sides of the car against minor impacts and scratches. The unique design element received a positive response from both the press and public, and Citroen decided to bring the car into production.

The first generation of the C4 Cactus was launched in 2014 and was available with a range of petrol and diesel engines. It was praised for its spacious and comfortable interior, as well as its unique design features. In 2015, the C4 Cactus won the World Car Design of the Year award at the New York Auto Show.

The second generation of the C4 Cactus was launched in 2018, with a refreshed design and new features. It featured a more conventional design with smaller Airbumps and a redesigned front end. It was also available with a range of petrol and diesel engines, as well as an automatic gearbox option.

Throughout its production history, the Citroen C4 Cactus has been praised for its unique design and innovative features. It has been a popular choice among drivers who are looking for a stylish and practical crossover SUV that offers a balance of comfort, performance, and fuel efficiency.

Today, the C4 Cactus remains a popular choice in the crossover SUV market, and continues to be a flagship model for Citroen. Its distinctive design and advanced features have helped to cement its place as one of the most innovative and exciting cars on the road today.

2. Common issues with Citroen C4 Cactus by year and model

2.1. First generation (2014-2017)

2.1.1. Engine stalling or cutting out

One common issue experienced by some Citroen C4 Cactus owners is engine stalling or cutting out. This issue is most commonly reported in first-generation models from 2014 to 2017. The problem occurs when the engine suddenly stops running, often without warning, while the car is in motion.

There are several potential causes of engine stalling in the Citroen C4 Cactus. One common cause is a faulty fuel pump or fuel filter, which can prevent fuel from reaching the engine and cause it to stall. Another potential cause is a malfunctioning ignition coil, which can cause the engine to misfire and eventually stall.

Other potential causes of engine stalling in the C4 Cactus include a faulty crankshaft position sensor, a dirty or clogged air filter, or a malfunctioning electronic control module. In some cases, the issue may also be related to a problem with the car's electrical system, such as a weak battery or a faulty alternator.

If your Citroen C4 Cactus is experiencing engine stalling or cutting out, it is important to have the issue diagnosed and repaired as soon as possible. Ignoring the problem can lead to more serious issues down the road, and can even pose a safety risk if the car stalls while in motion.

To diagnose the issue, a mechanic will typically use a diagnostic scanner to check for error codes in the car's onboard computer system. They may also perform a visual inspection of the engine components and fuel system to identify any potential issues.

Once the cause of the issue has been identified, the mechanic will recommend the appropriate repairs or replacements. This may include replacing a faulty fuel pump or filter, ignition coil, or other components. With proper diagnosis and repair, the issue of engine stalling in the Citroen C4 Cactus can be effectively resolved.

2.1.2. Suspension and ride quality issues

Another common issue reported by some Citroen C4 Cactus owners is suspension and ride quality problems. This issue is particularly common in first-generation models from 2014 to 2017, and can manifest in a number of ways.

One common complaint is that the suspension feels overly stiff, resulting in a rough ride and discomfort for passengers. Others have reported excessive noise and vibration from the suspension system, particularly when driving over rough or uneven roads.

There are several potential causes of suspension and ride quality issues in the Citroen C4 Cactus. One possible cause is a problem with the car's shock absorbers or struts, which can become worn over time and fail to effectively dampen the suspension movement.

Another possible cause of suspension issues is worn or damaged suspension bushings, which can cause excessive noise and vibration in the car's cabin. In some cases, the issue may also be related to problems with the car's tires or wheels, such as unbalanced wheels or uneven tire wear.

To diagnose suspension and ride quality issues in the Citroen C4 Cactus, a mechanic will typically perform a visual inspection of the car's suspension components and tires. They may also take the car for a test drive to assess the severity of the issue.

Depending on the cause of the issue, the mechanic may recommend replacing worn or damaged suspension components, such as shock absorbers or bushings. They may also recommend a wheel alignment or tire replacement to improve ride quality and reduce noise and vibration.

With proper diagnosis and repair, the issue of suspension and ride quality problems in the Citroen C4 Cactus can be effectively addressed, resulting in a smoother, more comfortable ride for drivers and passengers alike.

2.1.3. Electrical problems with dashboard and warning lights

Some Citroen C4 Cactus owners have reported electrical problems with the car's dashboard and warning lights. This issue is particularly common in first-generation models from 2014 to 2017, and can be frustrating for drivers who rely on these warning lights to alert them to potential problems with their vehicle.

One common issue reported by Citroen C4 Cactus owners is that warning lights on the dashboard may fail to illuminate or may remain on continuously, even when there is no issue with the car. For example, the engine management light may come on despite there being no apparent problem with the car's engine.

In other cases, warning lights may fail to illuminate when there is an actual problem with the car. This can be particularly dangerous if the warning light relates to an important system, such as the car's brakes or airbags.

There are several potential causes of electrical problems with the dashboard and warning lights in the Citroen C4 Cactus. One possible cause is a fault in the car's electronic control unit (ECU), which is responsible for managing many of the car's electrical systems.

Another potential cause of electrical problems is a fault in the car's wiring, which can become damaged over time due to wear and tear. In some cases, the issue may also be related to a failing battery or alternator, which can cause fluctuations in the car's electrical system.

To diagnose electrical problems with the dashboard and warning lights, a mechanic will typically use a diagnostic tool to read the car's onboard computer and identify any fault codes that may be present. They may also perform a visual inspection of the car's wiring and electrical components to check for any visible signs of damage or wear.

Depending on the cause of the issue, the mechanic may recommend replacing faulty components, such as the car's ECU or wiring harness. In some cases, a software update may be required to correct any issues with the car's onboard computer.

Overall, while electrical problems with the Citroen C4 Cactus can be frustrating, they are usually fixable with proper diagnosis and repair by a qualified mechanic.

2.2. Second generation (2018-2020)

2.2.1. Overheating engine and coolant leaks

In the second generation of the Citroen C4 Cactus, which was produced from 2018 to 2020, some owners have reported issues with the car's engine overheating and coolant leaks. These issues can be serious and may require prompt attention to avoid damage to the car's engine or other components.

One potential cause of engine overheating in the Citroen C4 Cactus is a malfunctioning cooling system. The car's cooling system is responsible for regulating the temperature of the engine and preventing it from overheating. If the cooling system is not functioning properly, the engine may overheat and cause damage.

Common causes of cooling system issues in the Citroen C4 Cactus include leaks in the system, a malfunctioning thermostat, or a failing water pump. In some cases, a blockage in the cooling system can also cause overheating.

Another common issue reported by owners of second-generation Citroen C4 Cactus models is coolant leaks. Coolant leaks can occur due to a variety of factors, including damaged hoses, a cracked radiator, or a failing water pump.

If left unchecked, coolant leaks can cause the car's engine to overheat and lead to serious damage. In addition, coolant leaks can cause other issues such as a loss of cabin heat or a foul odor in the car.

To diagnose issues with engine overheating and coolant leaks in the Citroen C4 Cactus, a mechanic will typically perform a visual inspection of the car's cooling system and other components. They may also use specialized tools to check for leaks and test the car's thermostat and water pump.

Depending on the cause of the issue, the mechanic may recommend replacing faulty components, such as a cracked radiator or damaged hoses. In some cases, a coolant flush and system refill may be necessary to address the issue.

Overall, while overheating engine and coolant leaks are common issues reported by owners of second-generation Citroen C4 Cactus models, they are usually fixable with prompt attention and proper diagnosis and repair by a qualified mechanic.

2.2.2. Issues with clutch and gearbox

The second generation of Citroen C4 Cactus, produced between 2018 and 2020, has had its fair share of issues with the clutch and gearbox. Owners have reported problems with the clutch slipping, difficulty shifting gears, and an unusual noise coming from the gearbox.

One common issue is a faulty clutch that starts to slip, resulting in a loss of power to the wheels. This can be due to worn clutch components or a malfunctioning pressure plate, which can lead to the need for a replacement clutch. It is recommended to have the clutch inspected and replaced if necessary to avoid further damage to the gearbox.

Another issue that has been reported is difficulty shifting gears. This can be due to problems with the synchromesh rings, which are responsible for matching the speed of the gears to allow for smooth shifting. A damaged or worn synchromesh ring can cause grinding or difficulty shifting gears. In some cases, a replacement gearbox may be required.

Owners have also reported an unusual noise coming from the gearbox. This can be caused by a worn or damaged bearing or gear within the gearbox. In some cases, a replacement gearbox may be necessary to fix the issue.

It is important to have any issues with the clutch and gearbox addressed as soon as possible to avoid further damage and costly repairs. Regular maintenance and inspection can also help prevent these issues from occurring in the first place.

2.2.3. Problems with steering and alignment

The Citroen C4 Cactus second generation (2018-2020) has had some common issues reported with its steering and alignment. One issue reported by some owners is a "drifting" sensation when driving at higher speeds, where the vehicle appears to pull to one side of the road, requiring constant correction of the steering. This can be caused by misaligned wheels or improper tire pressure. Some owners have also reported vibration and shaking in the steering wheel while driving at high speeds, which could be caused by worn out steering components or imbalanced wheels.

Another issue that has been reported is the steering becoming stiff or heavy, especially when making turns at low speeds. This could be due to a fault in the power steering system, such as a leak in the hydraulic fluid or a malfunctioning pump. In some cases, a warning light may also appear on the dashboard, indicating a problem with the power steering.

It is important to address any steering or alignment issues promptly, as they can affect the handling and safety of the vehicle. If you experience any of the above symptoms, it is recommended to take the car to a professional mechanic for a thorough inspection and diagnosis. Depending on the root cause of the problem, repairs may involve anything from simple wheel realignment or tire replacement, to more complex fixes such as power steering pump replacement or steering component repairs.

Regular maintenance and checkups can also help prevent steering and alignment issues from occurring in the first place. It is recommended to have the wheels checked and aligned at least once a year, and to keep the tires properly inflated and rotated as needed. Following the manufacturer's recommended service intervals for the power steering system can also help prevent any potential problems from developing.

3. Common issues with Citroen C4 Cactus by complectation and engine type

3.1. Feel and Feel Edition trims

3.1.1. Issues with infotainment system and touchscreen

The Citroen C4 Cactus has been known to have issues with the infotainment system and touchscreen, particularly in the Feel and Feel Edition trims. These issues have been reported in the second generation models of the C4 Cactus. The infotainment system may freeze or become unresponsive, which can be frustrating for drivers. Additionally, the touchscreen may be slow to respond or may not respond at all. These issues can make it difficult to access and use features such as navigation, audio, and phone connectivity.

One potential cause of these issues may be software glitches or bugs within the infotainment system. These issues may be addressed through updates or patches to the software. However, in some cases, the touchscreen or entire infotainment system may need to be replaced in order to fully resolve the problem.

Another possible cause of infotainment system and touchscreen issues may be faulty hardware components. In these cases, replacement of the affected component may be necessary.

It's important to note that these issues have not been reported in all Citroen C4 Cactus models, and they may not occur at all. However, if you're experiencing issues with your infotainment system or touchscreen, it's important to bring your vehicle to a qualified mechanic or dealer for diagnosis and repair.

3.1.2. Interior and exterior wear and tear

While the Citroen C4 Cactus is known for its unique exterior design and comfortable interior, some owners have reported issues with wear and tear on both the inside and outside of the vehicle.

On the interior, some owners have reported issues with the material used on the dashboard and door panels, which can easily scratch and scuff with regular use. The fabric seats have also been reported to wear down and show signs of aging quicker than expected.

On the exterior, the plastic cladding that surrounds the car can be easily scratched and scuffed, particularly on the lower sections of the doors and bumpers. Additionally, some owners have reported issues with the paint chipping or flaking off easily, particularly on the front end of the vehicle.

While these issues may be more common on the lower-level Feel and Feel Edition trims, they have been reported across various engine types and complectations. Regular cleaning and maintenance can help mitigate some of these issues, but some owners may find that they need to invest in additional protective measures or repairs to keep their Citroen C4 Cactus looking and feeling its best.

3.1.3. Fuel consumption and emissions

The Citroen C4 Cactus is available with a variety of engines and fuel types, and fuel consumption and emissions can vary depending on the specific engine and trim level. The two main fuel types available for the C4 Cactus are gasoline and diesel.

For the gasoline engine, the C4 Cactus offers two options: a 1.2-liter three-cylinder engine and a 1.6-liter four-cylinder engine. The 1.2-liter engine offers up to 110 horsepower and has a combined fuel consumption of around 5.0 liters per 100 kilometers (47 miles per gallon). The 1.6-liter engine has more power with up to 130 horsepower, but also has higher fuel consumption at around 6.0 liters per 100 kilometers (39 miles per gallon).

The diesel engines available for the C4 Cactus are both 1.5-liter four-cylinder engines. The BlueHDi 100 offers up to 100 horsepower and has a combined fuel consumption of around 4.0 liters per 100 kilometers (59 miles per gallon). The BlueHDi 120 has more power with up to 120 horsepower but also has slightly higher fuel consumption at around 4.3 liters per 100 kilometers (55 miles per gallon).

When it comes to emissions, the C4 Cactus with gasoline engines typically emit between 110-130 g/km of CO2, while the diesel engines emit between 90-100 g/km of CO2. It's worth noting that these figures can vary depending on the specific trim level and engine chosen.

Overall, the Citroen C4 Cactus offers decent fuel efficiency and low emissions for its class, particularly with the diesel engines. However, it's important to note that actual fuel consumption can vary depending on driving habits and other factors.

3.2. Origins and Flair trims

3.2.1. Air conditioning and ventilation problems

Some Citroen C4 Cactus owners have reported issues with their air conditioning and ventilation systems. These issues vary in severity and can include problems with the air not blowing cold, weak airflow, and strange smells coming from the vents.

In some cases, the problem may be caused by a leak in the air conditioning system, which can cause refrigerant to escape and reduce the system's effectiveness. This can often be fixed by having the system recharged with refrigerant.

Other owners have reported issues with the blower motor, which can cause weak airflow or no airflow at all. This can be caused by a faulty motor or a problem with the wiring, and may require replacement of the blower motor or wiring repair.

Strange smells from the vents may be caused by mold or bacteria growth within the ventilation system. This can be resolved by having the system cleaned and disinfected.

It's important to address any air conditioning and ventilation issues promptly to ensure that the system is functioning properly and providing adequate comfort while driving.

3.2.2. Engine misfires and power loss

The Citroen C4 Cactus, particularly the Origins and Flair trims, have been reported to experience engine misfires and power loss. This issue has been attributed to a faulty ignition coil or spark plugs that require replacement. In some cases, a software update may also be necessary to address this problem. The issue has been reported in both petrol and diesel engine models, and typically occurs at low speeds or during acceleration. Drivers have reported a noticeable decrease in power and acceleration, as well as an increase in fuel consumption. The issue can be resolved by having the ignition coils and spark plugs replaced, and by ensuring that the vehicle's software is up-to-date.

3.2.3. Issues with brakes and suspension

The Citroen C4 Cactus, especially the Origins and Flair trims, has been reported to have some common issues with its brakes and suspension. Some owners have reported experiencing brake failure, while others have reported issues with the brake pads wearing out quickly. Some have also reported a grinding noise when braking, which could indicate a problem with the brake system.

In terms of suspension issues, some owners have reported experiencing a noisy suspension system, which can be caused by worn or damaged suspension components. This can affect the overall driving experience and even compromise safety. Other owners have reported a bouncy ride and uneven tire wear, which could indicate a problem with the suspension system.

To avoid these issues, regular maintenance and inspection of the brake and suspension systems are recommended. If any issues are noticed, they should be addressed immediately by a qualified mechanic to ensure the safety and performance of the vehicle.

3.3. Engine types and engine codes

3.3.1. Petrol engines - PureTech 1.2, THP 1.2, and PureTech 1.6

The Citroen C4 Cactus comes with three petrol engine options: the PureTech 1.2, THP 1.2, and PureTech 1.6. The PureTech 1.2 engine has been known to have occasional issues with the timing chain, which can cause the engine to rattle and vibrate excessively. Additionally, some owners have reported problems with the engine's oil consumption and oil leaks.

The THP 1.2 engine, which is a turbocharged version of the PureTech 1.2, has had some issues with the timing belt and water pump, leading to potential engine damage if not addressed promptly. Some owners have also reported issues with the engine's coolant system and the turbocharger.

The PureTech 1.6 engine, which is the largest and most powerful option, has had some reported issues with overheating and coolant leaks. Additionally, some owners have reported problems with the engine's ignition coils, which can cause misfires and reduced power.

Overall, while these engines have had some reported issues, they are generally reliable when properly maintained and serviced. Regular oil changes, coolant system checks, and timing belt replacements can help prevent these common issues from occurring. It's important to note that while these issues have been reported, they may not be present in all vehicles, and some owners have reported trouble-free ownership experiences with their C4 Cactus.

3.3.2. Diesel engines - BlueHDi 1.6 and BlueHDi 1.5

The Citroen C4 Cactus is available with two diesel engine options: the BlueHDi 1.6 and BlueHDi 1.5. The BlueHDi 1.6 engine is the older option, and was available in the first generation C4 Cactus, while the BlueHDi 1.5 engine is the newer option that was introduced with the second generation model.

One common issue with the BlueHDi 1.6 engine is a problem with the Diesel Particulate Filter (DPF). The DPF can become clogged with soot, which can cause a warning light to appear on the dashboard. This can sometimes be resolved by driving the car at high speed for a sustained period of time to burn off the soot, but in some cases, the DPF may need to be replaced.

Another issue with the BlueHDi 1.6 engine is a problem with the turbocharger. This can cause a loss of power and acceleration, as well as black smoke from the exhaust. In some cases, the turbocharger may need to be replaced.

The BlueHDi 1.5 engine has been known to have issues with the AdBlue system. AdBlue is a liquid solution that is used to reduce emissions, and if the system fails, a warning light may appear on the dashboard. This can sometimes be resolved by adding more AdBlue to the tank, but in some cases, the system may need to be repaired.

Another issue with the BlueHDi 1.5 engine is a problem with the fuel injectors. This can cause a loss of power and poor fuel economy, as well as rough idling and misfiring. In some cases, the injectors may need to be replaced.

3.3.3. Common engine issues and their solutions

The Citroen C4 Cactus has had a few common engine issues across various models and engine types. One common issue is overheating, which can be caused by a number of factors such as a malfunctioning thermostat, a damaged radiator, or a leak in the coolant system. In the petrol engine models, misfires and power loss have been reported, which may be caused by faulty ignition coils or spark plugs. Similarly, in the diesel engine models, power loss and stalling have been reported, which may be caused by a faulty fuel injector or a clogged diesel particulate filter.

Another common issue reported with the Citroen C4 Cactus is engine oil leaks, which can be caused by a variety of factors including worn gaskets or seals, a cracked engine block, or a damaged oil filter. The BlueHDi diesel engines have also had reported issues with the AdBlue system, which is used to reduce emissions. The system can become clogged or malfunction, leading to a warning light and reduced engine performance.

To resolve these issues, it is recommended that owners bring their Citroen C4 Cactus to a certified mechanic who can diagnose and repair the problem. Regular maintenance, including oil changes and coolant system checks, can also help prevent some of these issues from occurring. In some cases, software updates may be available to address issues with the engine management system.

Overall, while the Citroen C4 Cactus has had some common engine issues, these can be addressed with proper maintenance and timely repairs.

4. Conclusion

4.1. Summary of common issues with Citroen C4 Cactus

The Citroen C4 Cactus has been known to have some common issues across its different models and trims. Some of the most common issues reported by owners include problems with the clutch and gearbox, steering and alignment, infotainment system and touchscreen, interior and exterior wear and tear, fuel consumption and emissions, air conditioning and ventilation, engine misfires and power loss, and issues with brakes and suspension.

Specifically, the Feel and Feel Edition trims have been reported to have issues with the infotainment system and touchscreen, while the Origins and Flair trims have experienced air conditioning and ventilation problems, engine misfires, and power loss. Furthermore, there have been issues reported with the petrol engines, including the PureTech 1.2, THP 1.2, and PureTech 1.6, as well as the diesel engines, including the BlueHDi 1.6 and BlueHDi 1.5.

Despite these common issues, there are often solutions available for each problem, including software updates for the infotainment system and touchscreen, alignment adjustments for steering and suspension issues, and repairs or replacement for engine-related problems. Regular maintenance and servicing can also help to prevent and address common issues.

Overall, the Citroen C4 Cactus is a popular car with a unique style and many features, but it's important for potential owners to be aware of these common issues and take them into consideration when making a purchasing decision.

4.2. Importance of regular maintenance and servicing

Regular maintenance and servicing of any vehicle, including the Citroen C4 Cactus, is essential to ensure its longevity and reliability. By following the manufacturer's recommended maintenance schedule, potential issues can be detected and resolved before they become major problems, which can ultimately save the owner significant time and money in the long run.

When it comes to the Citroen C4 Cactus, regular maintenance and servicing can help address some of the common issues that we have discussed earlier, such as clutch and gearbox problems, steering and alignment issues, infotainment system glitches, and engine misfires. By keeping up with scheduled maintenance, the chances of experiencing these problems can be greatly reduced.

Regular servicing can also help to maintain the car's fuel efficiency and reduce emissions, which is not only better for the environment but can also save money on fuel costs. It can also help to identify any wear and tear on the interior and exterior of the car, which can be addressed before they become significant cosmetic issues.

In conclusion, regular maintenance and servicing are crucial for any vehicle, including the Citroen C4 Cactus. By taking care of your car and addressing potential issues early on, you can ensure that your car remains reliable and efficient for years to come.

4.3. Tips for addressing and preventing common issues

If you own a Citroen C4 Cactus or are considering buying one, it is important to be aware of the common issues that have been reported by owners. While some of these issues may be unavoidable, there are steps that can be taken to address and prevent them.

Regular maintenance and servicing is crucial for keeping your Citroen C4 Cactus running smoothly. This includes following the recommended maintenance schedule and addressing any issues as soon as they arise. For example, if you notice any unusual sounds or vibrations while driving, it is important to have your car checked by a qualified mechanic to determine the cause of the problem.

In addition to regular maintenance, there are some tips for addressing and preventing common issues with the Citroen C4 Cactus. For example, many owners have reported issues with the infotainment system and touchscreen. To prevent these issues, it is recommended to keep the software up-to-date and to avoid using the touchscreen with dirty or wet hands. Additionally, if you experience problems with the air conditioning or ventilation, it may be helpful to clean or replace the cabin air filter.

If you are experiencing issues with your Citroen C4 Cactus, it is important to address them promptly to avoid further damage and costly repairs. By following the recommended maintenance schedule, being aware of common issues, and taking steps to address and prevent them, you can help ensure that your Citroen C4 Cactus runs smoothly for years to come.

Example List of Citroen C4 Cactus Engine Error Codes and Descriptions

Frequently Asked Questions (FAQ) about Citroen C4 Cactus Issues

• Do you have problems with car?
• Write a Review