Common Issues with Citroen C3 Aircross and How to Fix Them

By Brian Wong, Reviewed by: Kurt Niebuhr, Updated on June 4, 2023

1. Issues with the Citroen C3 Aircross

1.1. General problems

The Citroen C3 Aircross is a popular compact SUV that has been on the market since 2017. While it is generally a reliable car, there have been some reported issues that owners should be aware of.

One common problem that has been reported is with the car's transmission. Some owners have reported that the car's automatic transmission can shift roughly or jerk while driving. This can be caused by a variety of factors, including low transmission fluid levels or a faulty transmission control module.

Another issue that has been reported by owners is with the car's infotainment system. Some owners have reported that the system can freeze or crash, and that it can be difficult to reset. This can be frustrating for drivers who rely on the system for navigation or entertainment.

In addition to these issues, some owners have reported problems with the car's air conditioning system. Specifically, some have reported that the system does not cool the car adequately, even when set to maximum power. This can be especially problematic in hot climates, where a functioning air conditioning system is essential for comfort.

Finally, some owners have reported issues with the car's fuel economy. While the Citroen C3 Aircross is generally a fuel-efficient car, some owners have reported that their car's fuel consumption is higher than expected. This can be caused by a variety of factors, including driving habits, road conditions, and maintenance issues.

Overall, while the Citroen C3 Aircross is generally a reliable car, it is not immune to issues. By understanding the most common issues reported by owners, you can better prepare yourself for potential problems down the road. If you experience any issues with your Citroen C3 Aircross, it's always a good idea to take it to a qualified mechanic for diagnosis and repair.

1.2. Engine issues

1.2.1. High oil consumption

One issue that has been reported by some Citroen C3 Aircross owners is high oil consumption. While it is normal for a car to consume some oil over time, excessive oil consumption can indicate a problem with the engine.

There are several potential causes of high oil consumption in the Citroen C3 Aircross. One common issue is worn piston rings. Over time, piston rings can wear out, causing oil to leak into the combustion chamber and burn off. This can result in high oil consumption and can also lead to decreased engine performance.

Another potential cause of high oil consumption is a faulty PCV valve. The PCV valve helps regulate the pressure inside the engine and prevent oil from being forced out of the engine. If the PCV valve is faulty, it can allow oil to be pushed out of the engine and burned off, leading to high oil consumption.

In addition to these issues, high oil consumption can also be caused by a variety of other factors, including a clogged air filter, a malfunctioning oil pressure gauge, or driving habits that are too aggressive.

If you are experiencing high oil consumption in your Citroen C3 Aircross, it is important to have the problem diagnosed and repaired as soon as possible. Continued high oil consumption can lead to increased wear and tear on the engine and can even result in engine failure. A qualified mechanic can perform a diagnostic test to determine the root cause of the issue and recommend the appropriate repairs or maintenance.

1.2.2. Loss of power

Another issue that has been reported by some Citroen C3 Aircross owners is a loss of power while driving. This can be a frustrating problem, as it can make the car sluggish and unresponsive, particularly when trying to accelerate or climb hills.

There are several potential causes of a loss of power in the Citroen C3 Aircross. One common issue is a clogged air filter. A clogged air filter can restrict the flow of air into the engine, which can result in reduced power and performance. Similarly, a clogged fuel filter can restrict the flow of fuel to the engine, which can also cause a loss of power.

Another potential cause of a loss of power is a malfunctioning mass airflow sensor. The mass airflow sensor helps regulate the air/fuel mixture in the engine, and if it is not functioning properly, it can cause a loss of power.

In addition to these issues, a loss of power can also be caused by a variety of other factors, including a malfunctioning turbocharger, a faulty spark plug or ignition coil, or a malfunctioning fuel injector.

If you are experiencing a loss of power in your Citroen C3 Aircross, it is important to have the problem diagnosed and repaired as soon as possible. Continued loss of power can lead to increased wear and tear on the engine and can even result in engine failure. A qualified mechanic can perform a diagnostic test to determine the root cause of the issue and recommend the appropriate repairs or maintenance.

1.2.3. Engine misfires

Engine misfires are another common issue that can occur in the Citroen C3 Aircross. An engine misfire is a problem that occurs when one or more cylinders in the engine fail to ignite properly. This can cause a number of symptoms, including rough idling, a loss of power, and a decrease in fuel efficiency.

There are several potential causes of engine misfires in the Citroen C3 Aircross. One common issue is a faulty spark plug. Spark plugs are responsible for igniting the fuel/air mixture in the engine, and if they are not functioning properly, it can cause misfires. Similarly, a malfunctioning ignition coil can also cause misfires.

Another potential cause of engine misfires is a clogged fuel injector. Fuel injectors are responsible for delivering fuel to the engine, and if they become clogged or dirty, they can cause misfires. A malfunctioning fuel pump or fuel pressure regulator can also cause misfires by disrupting the fuel delivery to the engine.

In addition to these issues, engine misfires can also be caused by a variety of other factors, including a malfunctioning oxygen sensor, a dirty or clogged air filter, or a malfunctioning EGR valve.

If you are experiencing engine misfires in your Citroen C3 Aircross, it is important to have the problem diagnosed and repaired as soon as possible. Continued misfires can lead to increased wear and tear on the engine and can even result in engine failure. A qualified mechanic can perform a diagnostic test to determine the root cause of the issue and recommend the appropriate repairs or maintenance.

1.3. Transmission issues

1.3.1. Jerky shifting

The Citroen C3 Aircross is equipped with a six-speed manual or automatic transmission, and some owners have reported issues with jerky shifting. Jerky shifting is a problem where the transmission shifts abruptly and roughly, causing a jolt in the vehicle and an uncomfortable driving experience.

There are several potential causes of jerky shifting in the Citroen C3 Aircross. One common issue is low transmission fluid. If the transmission fluid levels are low, it can cause the transmission to shift roughly and cause jerking movements. Additionally, if the transmission fluid is dirty or contaminated, it can also cause issues with shifting.

Another potential cause of jerky shifting is a malfunctioning transmission control module. The transmission control module is responsible for controlling the shifting patterns in the transmission, and if it is not functioning properly, it can cause jerky shifting. Similarly, a malfunctioning shift solenoid can also cause issues with shifting and result in a jerky driving experience.

In some cases, jerky shifting may be caused by a mechanical issue in the transmission itself. This can include worn or damaged transmission gears, a damaged clutch, or a malfunctioning torque converter.

If you are experiencing jerky shifting in your Citroen C3 Aircross, it is important to have the problem diagnosed and repaired as soon as possible. Jerky shifting can cause further damage to the transmission and lead to more expensive repairs down the road. A qualified mechanic can perform a diagnostic test to determine the root cause of the issue and recommend the appropriate repairs or maintenance.

1.3.2. Delayed shifting

Delayed shifting is a common issue reported by some Citroen C3 Aircross owners, particularly those with the automatic transmission. Delayed shifting is a problem where the transmission takes longer than normal to shift between gears, resulting in a sluggish driving experience.

One common cause of delayed shifting in the Citroen C3 Aircross is low transmission fluid levels. If the transmission fluid levels are low, it can cause the transmission to shift slowly or not at all, resulting in delayed shifting. It is important to check the transmission fluid levels regularly and top them off if necessary to avoid this issue.

Another potential cause of delayed shifting is a malfunctioning transmission control module. The transmission control module is responsible for controlling the shifting patterns in the transmission, and if it is not functioning properly, it can cause delayed shifting or other transmission issues.

In some cases, delayed shifting may also be caused by a mechanical issue in the transmission. This can include worn or damaged transmission gears, a damaged clutch, or a malfunctioning torque converter.

If you are experiencing delayed shifting in your Citroen C3 Aircross, it is important to have the problem diagnosed and repaired as soon as possible. Delayed shifting can cause additional stress on the transmission and lead to more serious problems down the road. A qualified mechanic can perform a diagnostic test to determine the cause of the issue and recommend the appropriate repairs or maintenance.

2. Issues by year, model, and trim level

2.1. 2017-2018 Citroen C3 Aircross

The 2017-2018 Citroen C3 Aircross is a compact SUV that was introduced to the market with a number of impressive features and capabilities. However, some owners of this model have reported a few issues that are worth noting.

One of the most commonly reported issues with the 2017-2018 Citroen C3 Aircross is related to the infotainment system. Some owners have reported that the system can be slow or unresponsive, or that it may crash or freeze unexpectedly. This can be frustrating for drivers who rely on the infotainment system for navigation, media playback, and other features.

Another issue reported by some 2017-2018 Citroen C3 Aircross owners is related to the automatic transmission. Some owners have reported that the transmission can be slow to shift between gears, or that it may jerk or shudder when shifting. This can be a safety concern for drivers, as well as an annoyance during normal driving.

Additionally, some owners of the 2017-2018 Citroen C3 Aircross have reported issues with the engine, specifically related to high oil consumption. This issue can be expensive to repair and can cause additional damage to the engine if not addressed promptly.

While these issues are not present in all 2017-2018 Citroen C3 Aircross models, they are worth noting for potential buyers or current owners who may experience these problems. It is important to have any issues diagnosed and repaired promptly to avoid further damage and ensure the safe operation of the vehicle.

2.2. 2019-2020 Citroen C3 Aircross

The 2019-2020 Citroen C3 Aircross is a compact SUV that offers a spacious and comfortable interior with a wide range of features. However, there are a few issues that have been reported with this model.

One common issue is related to the transmission. Some owners have reported that the transmission may occasionally hesitate or shift roughly, especially when shifting from first to second gear. This issue can be caused by a variety of factors, such as a low transmission fluid level or a worn out clutch. It is important to have the transmission inspected by a professional mechanic in order to determine the root cause of the problem and recommend the appropriate solution.

Another issue that has been reported with the 2019-2020 Citroen C3 Aircross is related to the infotainment system. Some owners have reported that the system may freeze or become unresponsive, which can be frustrating and make it difficult to control various features of the vehicle. In some cases, a software update or reset may be necessary in order to resolve the issue. It is also recommended to avoid using non-standard USB drives or charging cables, which can sometimes cause compatibility issues with the infotainment system.

Lastly, some owners have reported issues with the engine, such as reduced power or a rough idle. These issues can be caused by a variety of factors, such as a clogged air filter, a faulty spark plug, or a malfunctioning sensor. It is important to have the engine inspected and diagnosed by a professional mechanic in order to identify the root cause of the problem and recommend the appropriate repair or replacement solution.

Overall, while the 2019-2020 Citroen C3 Aircross is a reliable and enjoyable vehicle to drive, it is important to be aware of these potential issues and address them promptly in order to ensure the continued performance and longevity of the vehicle.

2.3. 2021-2022 Citroen C3 Aircross

The 2021-2022 Citroen C3 Aircross is one of the latest iterations of the popular compact SUV. While it has many great features and improvements over previous models, there have been some issues reported by owners and experts.

One common problem that has been reported with the 2021-2022 C3 Aircross is related to the engine. Some drivers have noticed that the engine can be noisy and underpowered, especially when trying to accelerate quickly. This issue seems to be more common in the base-level trim and can be exacerbated when driving uphill.

Another issue that has been reported is related to the infotainment system. Some drivers have experienced difficulty connecting their smartphones to the system or have reported that the system freezes or crashes unexpectedly. This can be frustrating and distracting for drivers and may require a software update or other fix from the dealership.

Finally, some owners have reported issues with the automatic transmission. Some have noted that the transmission can be slow to shift or may jerk during gear changes. This can be a safety issue if it occurs during sudden braking or acceleration.

It's important to note that not all 2021-2022 C3 Aircross models have experienced these issues, and the severity of the problems can vary from car to car. It's always a good idea to test drive a car before purchasing to see if any of these issues are present and to consult with a trusted mechanic or dealership for further information and potential solutions.

3. Issues by engine type

3.1. 1.2L PureTech engine

The Citroen C3 Aircross is equipped with the 1.2L PureTech engine, which is known for its fuel efficiency and performance. However, like any engine, it can experience issues over time. One common issue with the 1.2L PureTech engine is related to the timing chain tensioner. Some owners have reported hearing a rattling noise coming from the engine, especially at startup. This can be caused by a faulty timing chain tensioner, which can cause the timing chain to become loose and cause damage to the engine.

Another issue that has been reported with the 1.2L PureTech engine is related to the turbocharger. Some owners have reported a loss of power, rough running, or stalling, which can be caused by a faulty turbocharger. In some cases, the turbocharger may need to be replaced to resolve these issues.

Additionally, some owners have reported oil leaks from the 1.2L PureTech engine. This can be caused by a faulty valve cover gasket or oil pan gasket, which can allow oil to leak out of the engine and potentially cause damage.

Regular maintenance and servicing can help to prevent these issues from occurring, as well as detecting them early on. It is recommended to follow the manufacturer's recommended maintenance schedule, including regular oil changes, to keep the 1.2L PureTech engine running smoothly.

3.2. 1.5L BlueHDi engine

The 1.5L BlueHDi engine is a diesel engine option available in the Citroen C3 Aircross. While it is generally a reliable engine, there have been some reported issues.

One common problem with the BlueHDi engine is related to the diesel particulate filter (DPF). The DPF is designed to trap and remove harmful particles from the exhaust gases, but if it becomes clogged, it can cause a range of issues. This can include reduced engine performance, increased fuel consumption, and even engine damage if left unchecked. In some cases, the DPF may need to be replaced, which can be an expensive repair.

Another issue that has been reported with the 1.5L BlueHDi engine is related to the engine oil. Some owners have reported excessive oil consumption, which can lead to engine damage if the oil levels are not checked regularly. This may be caused by a faulty oil seal or piston ring, and may require replacement parts to be fitted.

Finally, some owners have reported problems with the engine's turbocharger. The turbocharger is responsible for increasing the engine's power output, but if it fails, it can cause a loss of power and poor engine performance. In some cases, the turbocharger may need to be replaced, which can be a costly repair.

Overall, while the 1.5L BlueHDi engine is generally a reliable option, it is important to keep an eye out for these potential issues and address them promptly to avoid further damage to the engine.

4. Issues by complectation

4.1. Feel

The Citroen C3 Aircross is a popular crossover SUV that is available in different complectations, each with its own set of features and issues. One of the complectations is the "Feel" trim level, which offers a good balance of features and price. However, there are some issues that have been reported by owners of this model.

One of the common issues with the "Feel" trim level is related to the infotainment system. Some owners have reported that the system can be slow and unresponsive, making it difficult to use while driving. Additionally, some have experienced connectivity issues with their smartphones, which can be frustrating.

Another issue that has been reported by owners of the "Feel" trim level is related to the rear seats. Some have found that the seats are not as comfortable as they would like, with limited legroom and support. This can be a problem for passengers on longer journeys, especially for taller individuals.

In terms of performance, the "Feel" trim level is powered by a range of engine options, including the 1.2L PureTech and the 1.5L BlueHDi. While these engines are generally reliable, some owners have reported issues with power delivery and acceleration. Specifically, some have found that the engine can be sluggish and unresponsive, especially when driving at low speeds.

Overall, the "Feel" complectation of the Citroen C3 Aircross is a solid choice for those looking for a balance of features and price. However, it is important to keep in mind some of the issues that have been reported by other owners, especially related to the infotainment system, rear seats, and engine performance.

4.2. Flair

The Citroen C3 Aircross Flair is one of the higher-end trims available for this SUV model. As such, it comes with a range of features and amenities that are not available on other, lower-end trims. However, there are still some issues that have been reported with this particular trim level.

One issue that some drivers have reported with the Citroen C3 Aircross Flair is related to the infotainment system. Some drivers have reported that the system can be slow to respond or that it can freeze up altogether. This can be frustrating for drivers who rely on the system for things like navigation and music streaming.

Another issue that has been reported with the Flair trim is related to the interior materials. While the Flair comes with a range of luxury features, some drivers have reported that the quality of the materials used in the interior is not up to par. Specifically, some drivers have reported that the seats can be uncomfortable and that the plastic used on the dashboard and other surfaces can feel cheap.

Finally, some drivers have reported issues with the Flair's automatic transmission. Specifically, some drivers have reported that the transmission can be slow to shift or that it can shift too abruptly, causing a jerking sensation. This can be particularly noticeable when driving at lower speeds or when in stop-and-go traffic.

While the Citroen C3 Aircross Flair has received positive reviews overall, these issues should be taken into consideration when deciding whether or not to purchase this particular trim level. As with any vehicle purchase, it is important to carefully research and test drive any potential vehicle before making a final decision.

5. Conclusion

As with any vehicle, the Citroen C3 Aircross may experience some issues or problems. Some of the most common issues reported by owners include high oil consumption, loss of power, engine misfires, jerky or delayed shifting, and issues specific to certain model years, trim levels, and engine types.

High oil consumption may be a result of a faulty PCV valve or piston rings. Loss of power and engine misfires can be caused by a variety of issues, such as a clogged fuel filter or faulty spark plugs. Jerky or delayed shifting may be due to issues with the transmission system, such as a malfunctioning solenoid or low transmission fluid.

Issues specific to certain model years, trim levels, and engine types may vary. For example, some 2017-2018 Citroen C3 Aircross owners have reported issues with the electrical system, while 2019-2020 models may experience problems with the fuel system. In terms of engine types, the 1.2L PureTech engine has been known to experience issues with the timing chain, while the 1.5L BlueHDi engine may have issues with the diesel particulate filter.

Issues specific to different trim levels may also vary. The Feel and Flair models may have their own unique issues related to their specific features and equipment.

It's important to note that while these issues have been reported by some owners, not all vehicles will experience them. Regular maintenance and upkeep can help prevent or mitigate many of these problems. If you do experience any issues with your Citroen C3 Aircross, it's important to bring it to a qualified mechanic for diagnosis and repair.

Example List of Citroen C3 Aircross Engine Error Codes and Descriptions

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